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Payment and shipping
Payment and shipping
We ship across the European Union and worldwide. Products in stock are usually dispatched within 1-2 business days after payment is received.
Shipping options
This international store delivers within the European Union and worldwide. The available option depends on the destination, parcel weight and order value.
Packeta - pickup points in Slovakia and Czechia
Available only for delivery to Packeta pickup points in Slovakia and Czechia.
DHL Express - EU parcels up to 30 kg
Default courier delivery for EU destinations for parcels weighing up to 30 kg.
DHL Express - non-EU parcels up to 30 kg
Default worldwide courier delivery outside the EU for parcels weighing up to 30 kg.
DHL Express - parcels over 30 kg
Selected automatically for shipments weighing more than 30 kg.
Payment options
Available payment methods may vary by country, currency and order value.
Online card payment
Instant online card payment through the Shoptet Pay payment gateway.
Bitcoin / Lightning
Instant online payment by Bitcoin or Lightning.
Bank transfer
Make the payment by bank transfer. Pairing may take 1-3 business days.
Google Pay
Fast online payment using Google Pay, if available for your card and device.
Fast bank payment
Instant online bank payment through supported internet banking providers.
| Destination | Available shipping | Price | Free shipping |
|---|---|---|---|
| Slovakia and Czechia | Packeta pickup points | €4.90 | from €199 |
| European Union, parcels up to 30 kg | DHL Express | €9.90 | from €199 |
| Outside the EU, parcels up to 30 kg | DHL Express | €24.90 | from €199 |
| Worldwide, parcels over 30 kg | DHL Express | free | always free |
The exact price and available shipping options are always shown at checkout. For shipments over 30 kg, the system automatically selects DHL Express.
Orders delivered outside the European Union: local VAT, customs duties or carrier fees may apply under the destination country's laws and are usually paid directly to the carrier.
EUR payment
IBAN: SK9383300000002002546153
BIC/SWIFT: FIOZSKBAXXX
USD payment
Bank account: 2603167060/2010
IBAN: CZ7620100000002603167060
BIC/SWIFT: FIOBCZPPXXX
HUF payment
Bank account: 2703167076/8330
IBAN: SK8783300000002703167076
BIC/SWIFT: FIOZSKBAXXX
CZK payment
Bank account: 2302621362/2010
IBAN: SK8383300000002302621362
BIC/SWIFT: FIOZSKBAXXX
Payment reference: always use your order number as the payment reference.
Order dispatch
Products marked as in stock are usually dispatched within 1-2 business days after payment is received. Bank transfer payments may take 1-3 business days to be paired.
Returns and complaints
To withdraw from the contract, return goods or file a complaint, use our online system on the Withdrawal from the contract | Returns and complaints page.
Payment providers
The online payment gateway provider is Shoptet Pay. The Bitcoin payment provider is the open source decentralized payment gateway BTCPay.