Terms & Conditions

I. Basic Provisions and definitions

1.1. These General Terms and Conditions of Business (hereinafter referred to as "Terms and Conditions") are issued pursuant to Section 1751 et seq. of Act No. 89/2012 Coll., the Civil Code (hereinafter referred to as "Civil Code").

These Terms and Conditions  govern the legal relations between the company

Company name: Easy Light s. r. o.

Adress: Ľ. Štúra 16/25, Beluša 018 61, Slovakia

Co. Reg. No.:: 55334270

VAT No: SK2121975966

email: hello@mitochondriak.com

phone: +421902259511

website: www.mitochondriak.com

Bank account (IBAN) in USD: CZ7620100000002603167060

The seller is a VAT payer /Value Added Tax/

 

(hereinafter referred to as the “Seller”) and any person who is the Buyer of goods or services offered by the Seller on the Seller’s Website, and who acts in the position of a consumer within the meaning of other provisions of these General Terms and Conditions and relevant laws defining a consumer, within the framework of the applicable legislation of the Slovak Republic, in particular the following laws: Act No. 102/2014 Coll. on consumer protection in the sale of goods or provision of services based on a contract concluded at a distance or a contract concluded outside the Seller’s premises, as amended, Act No. 250/2007 Coll. on consumer protection, as amended, Act No. 22/2004 Coll. on electronic commerce, as amended, Act No. 40/1964 Coll. Civil Code, as amended, Act No. 250/2007 Coll. on Consumer Protection, as amended.

 

1.1.1. The Seller's email and telephone contact is:

email: hello@mitochondriak.com

phone: +421902259511

 

1.1.2. The address for sending documents, complaints, withdrawals from contracts, etc. is:

Easy Light s. r. o., Ľ. Štúra 16/25, Beluša 018 61, Slovakia

 

1.2. These General Terms and Conditions govern the legal relations between Buyers who are consumers and the Seller.

1.3. The term Online Store is identical to the term Electronic Commerce and the term Website.

1.4. The Buyer is any person (natural person or legal entity) who has submitted an order, mainly using the Seller's website or other means of distance communication.

1.5. A consumer is a Buyer who is a natural person and who, when concluding a purchase contract through the Seller's Website, is not acting within the scope of his or her business activity.

1.6. For the purposes of these General Terms and Conditions, a distance contract is understood to mean a contract between the Seller and the Consumer agreed and concluded exclusively through one or more means of distance communication without the simultaneous physical presence of the Seller and the Consumer, in particular by using a website or other means of distance communication.

1.7. The term Purchase Agreement includes a purchase agreement for products and a contract for the delivery of a service, within the meaning of the text set out in these Terms and Conditions.

1.8. Products (hereinafter also "Things" or "Products") are goods or services that are intended for sale and are also published on the Seller's Website.

1.9. The Seller is also the operator of the electronic system through which it operates a website on the domain name www.mitochondriak.com

1.10. These Terms and Conditions and the Purchase Agreement are concluded in English.

 

1.11. The competent authority supervising legality in the field of consumer protection in Slovakia is:

Inspectorate of the Slovak Trade Inspection (Inšpektorát Slovenskej obchodnej inšpekcie)

with its registered office in Trenčín for the Trenčín Region

Hurbanova 59, 911 01 Trenčín

Supervision Department

tel. no. 032/640 01 09

fax no. 032/640 01 08

email: tn@soi.sk

web link for submitting complaints: https://www.soi.sk/sk/Podavanie-podnetov-staznosti-navrhov-a-ziadosti/Podajte-podnet.soi

 

1.12.The Buyer may also address complaints or suggestions directly to the Seller at the address specified in point 1.1.2. of these GTC. The Seller also recommends that Buyers address complaints and suggestions (for the sake of speeding up the processing) to the Seller's email address: hello@mitochondriak.com

Any complaint or suggestion will be assessed and resolved by the Seller within 10 working days of its receipt. The Seller will inform the Buyer of its resolution in the same form in which the Buyer delivered the complaint or suggestion to the Seller.

 

II. Information on goods and prices

2.1. The subject of performance are products, goods, or services according to the Seller's offer (hereinafter referred to as "goods"). Information about the goods, including the prices of individual goods and their main characteristics, is provided for each Good in the catalog of the online shop. The prices of the goods remain valid for as long as they are displayed in the online shop. This provision does not preclude the negotiation of a purchase contract on individually agreed terms.

2.2. All presentation of the goods in the catalog of the online shop is for information purposes only, and the seller is not obliged to conclude a purchase contract with respect to these goods.

2.3. Information on the costs associated with the packaging and delivery of the goods is published in the online shop. The information on the costs associated with the packaging and delivery of the goods listed in the online shop applies only in cases where the goods are delivered within Europe.

2.4. Any discounts on the purchase price of the goods cannot be combined with each other, unless the seller and the buyer agree otherwise.

2.5. All photographs in our online shop are for illustrative purposes only.

2.6. If you have a User Account, you can also place an Order through it. Even in this case, you are obliged to check the correctness, truthfulness and completeness of the pre-filled data. However, the method of creating an Order is identical to that of a buyer without a User Account, but the advantage is that it is not necessary to repeatedly fill in your identification data..

 

III. Order and conclusion of the purchase contract

3.1. Costs incurred by the buyer when using remote means of communication in connection with the conclusion of the purchase contract (costs of internet connection, costs of telephone calls) shall be borne by the buyer. These costs do not differ from the basic rate. The buyer agrees to the use of remote means of communication at the conclusion of the contract. 

3.2. The buyer orders the goods in the following ways:

• via his customer account if he has previously registered in the online shop,
• by filling out the order form without registration. 

3.3. When placing an order, the buyer selects the goods, the number of items to be placed in the electronic shopping cart, the method of payment for the goods and the delivery method. Unless otherwise agreed between the Seller and the Buyer, the Buyer acknowledges that the maximum number of pieces of each item ordered may be a maximum of 5 pieces, as the Seller is unable to provide a higher number of pieces.

3.4. Before sending the order, the buyer is allowed to check and change the data he has entered in the order. The Buyer sends the order to the seller by clicking on the "CONFIRM ORDER" button. By clicking on the "CONFIRM ORDER" button, the consumer concludes the purchase contract. The information provided in the order is considered correct by the Seller. The validity of the order is subject to the completion of all mandatory data in the order form, entering the number of pieces in the maximum quantity according to the previous paragraph 3, and the Buyer's confirmation that he has read these Terms and Conditions.

3.5. Immediately upon receipt of the order, the Seller shall send the Buyer a confirmation of receipt of the order to the email address provided by the Buyer when placing the order, at which point the purchase contract is concluded. The confirmation is accompanied by the Seller's current terms and conditions. The Buyer expressly acknowledges that if he/she orders a larger quantity of goods than the maximum possible according to the previous paragraph 3., then the contract of sale is never concluded.

3.6. In the event that any of the requirements specified in the order cannot be fulfilled, the Seller shall send the Buyer an amended offer or a notice of cancellation of the offer within 3 days from the moment of placing the order to his/her email address, in which case the purchase contract that was formed at the moment of delivery of the order confirmation according to the previous paragraph shall be cancelled. The amended offer shall be deemed to be a new proposal of the purchase contract and the purchase contract shall be concluded in such case by the Buyer's confirmation of acceptance of this offer to the Seller at his email address specified in these Terms and Conditions.

3.7. All orders accepted by the Seller are binding. The Buyer may cancel an order until the Buyer has received notification of acceptance of the order by the Seller. The Buyer may cancel an order by calling the telephone number or email of the Seller set out in these Terms and Conditions.

3.8. In the event that there is an obvious technical error on the part of the Seller in quoting the price of the Goods in the Online Shop or during the ordering process, the Seller shall not be obliged to deliver the Goods to the Buyer at such obviously incorrect price. The Seller shall inform the Buyer of the error without undue delay and shall send the Buyer an amended offer to the Buyer's email address. The amended offer shall be deemed to be a new proposal for a purchase contract and the purchase contract shall be concluded in such case by confirmation of receipt by the Buyer to the Seller's email address.

3.9. The purchase price of goods or services listed on the Seller's Website is the total price of the goods or services, including all taxes, and is clearly stated on the Seller's Website.

3.9.1.The purchase price of goods or services does not include transportation costs or other costs related to the delivery of products.

 

IV. Payment terms

4.1. You can pay for goods and services on the Seller's Website using the following methods::

4.1.1. Online by Credit or Debit Card, Google Pay, Apple Pay, by Bitcoin, Bitcoin Lightning

4.1.2. In the case of non-cash payment by bank transfer, the purchase price is payable within 5 days of the conclusion of the purchase contract.

4.1.3. In the case of payment via a payment gateway, the buyer shall follow the instructions of the relevant electronic payment provider.

4.1.4. You can pay also by bank transfer: 

• In EURO:
  IBAN: SK9383300000002002546153
  BIC, SWIFT: FIOZSKBAXXX
• In USD:
  Bank account: 2603167060/2010
  IBAN: CZ7620100000002603167060
  BIC, SWIFT: FIOBCZPPXXX
  
• In HUF:
  Bank account: 2703167076/8330
  IBAN: SK8783300000002703167076
  BIC, SWIFT: FIOZSKBAXXX
  
• In CZK:
  Bank account: 2302621362/2010
  IBAN: SK8383300000002302621362
  BIC, SWIFT: FIOZSKBAXXX

Reference: Order Number

4.2. The payment gateway provider is Shoptet Pay.

4.2.1. The Bitcoin payment provider is the open source decentralized payment gateway BTCPay.

 

V. Delivery of goods

5.1. If the Buyer has chosen any payment as the form of payment for the order, the Seller is obliged to fulfill the order and deliver the products to the Buyer no later than 120 days from the date of conclusion of the purchase contract within the meaning of point 2.2. et seq. of these GTC and payment of the total price of the order to the Seller. If both conditions specified in point 5.1.1. of these GTC have been met (i.e. if the purchase contract has been concluded and the total price of the order has been paid to the Seller), the Seller is obliged to deliver the products to the Buyer no later than 120 days from the date of fulfillment of both these conditions.

The usual period for which the Seller ships products that are marked as in stock is 2 business days from the date of conclusion of the purchase contract or 2 business days from the date of payment of the total price of the order to the Seller.

5.2. The place of delivery of the ordered product is the address specified by the Buyer in the order.

5.3. The Seller will deliver the product by its own means to the Buyer (or to a person authorized by the Buyer to receive the product), or through third parties (transport and shipping companies).

5.4. Delivery of the product is made by its receipt by the Buyer (or a person authorized by the Buyer to receive the product).

5.5. The Seller may send the goods that are immediately available to the Buyer and deliver the remaining part of the order additionally within a period that is in accordance with the delivery period according to these Terms and conditions, but only on the condition that the Buyer does not incur any additional costs as a result of this action of the Seller, and only if the Buyer agrees to this.

5.6. The Seller is obliged to deliver the products to the Buyer in the ordered quantity and quality, together with tax documents related to the order and other documents, if any, that are typical for the given products or services..

 

VI. Personal acceptance of products

6.1. The risk of damage to the product and liability for damage to the product shall pass to the Buyer upon proper acceptance, regardless of whether the Buyer accepts the product personally or through an authorized/authorized third party. The Seller recommends that the Buyer check the order when accepting the order.

6.2. Ownership of the products passes to the Buyer upon receipt of the products by the Buyer at the delivery location designated by the Buyer.

6.3. The Seller has the right to proper and timely payment of the order price from the Buyer for the delivered goods.

 

VII. Shipping methods of transporting products and the price for their transportation

7.1. The shipping methods and the price for shipping the ordered products are always clearly stated in the cart and by clicking the continue button and subsequently confirming the order, the customer agrees to them.

7.2. For shipping we use FedEx International, DHL Express and Packeta company.

7.2.1. The carrier can be automatically selected on your check out based on your country.

When ordering from countries outside the European Union, VAT and customs charges may apply in accordance with your country's laws and are typically paid directly to the carrier upon delivery.

 

 

VIII. Withdrawal from the contract

8.1. Consumer means any person who, outside the scope of his business activity or outside the scope of his independent exercise of his profession, concludes a contract with the seller who is an entrepreneur. The buyer as a consumer shall then always assert his rights under the concluded contract or rights arising from defective performance with the seller. A buyer who has concluded a purchase contract outside his business activity as a consumer has the right to withdraw from the purchase contract.

8.2. The withdrawal period is 30 days from the date of receipt of the goods.

8.3. The Buyer may not, inter alia, withdraw from the Purchase Contract:

• the provision of services, if they have been performed with his prior express consent before the expiry of the withdrawal period and the seller has informed the buyer before the conclusion of the contract that he has no right to withdraw from the contract in such a case,
• on the delivery of goods which have been adapted to the wishes of the buyer or for his person,
• in the other cases referred to in Article 1837 of the Civil Code.

4. In order to comply with the withdrawal period, the buyer must send a declaration of withdrawal within the withdrawal period.

5. To withdraw from the purchase contract,the buyer can use the online form on our website. Complaints and withdrawal from the purchase contract are further subject to our Complaint Conditions.

6. The buyer who has withdrawn from the contract is obliged to return the goods to the seller without delay, no later than within 14 days from the effective date of withdrawal from the purchase contract. The Buyer shall bear the costs associated with the return of the goods to the Seller, even if the goods cannot be returned due to their nature by the usual postal route. In the event of withdrawal from the purchase contract, the buyer is liable for the depreciation in value of the returned goods or returned goods that has occurred as a result of handling the goods in a manner other than that necessary to become familiar with the nature, characteristics and functionality of the goods. In the event that damaged or incomplete goods are returned to us, we will set off our claim for compensation against the purchase price you are claiming back. We will always assess the specific case to determine the extent of damage, deterioration of the goods and determine the corresponding reduced value. We will inform you of these steps by e-mail or telephone.

7. If the Buyer withdraws from the contract, the Seller shall return to the Buyer without delay, but no later than 14 days after the withdrawal from the contract has taken effect or at the time of receipt of the returned goods, all monies, including the cost of delivery, received from the Buyer in the same manner as received from the Buyer. The Seller shall only return the funds received to the Buyer by other means if the Buyer agrees to this and if no additional costs are incurred.

8. If the Buyer has chosen a method of delivery other than the cheapest method of delivery offered by the Seller, the Seller shall reimburse the Buyer for the cost of delivery of the goods in the amount corresponding to the cheapest method of delivery offered.

9. If the buyer withdraws from the purchase contract, the seller is not obliged to return the received funds to the buyer before the buyer has handed over the goods to the seller.

10. The Buyer must return the Goods to the Seller undamaged, unworn and unsoiled and, if possible, in their original packaging. The Seller is entitled to unilaterally set off any claim for compensation for damage to the goods against the Buyer's claim for a refund of the purchase price.

11. The Seller is entitled to withdraw from the Purchase Contract due to stock-outs, unavailability of the goods or if the manufacturer, importer or supplier of the goods has discontinued the production or import of the goods. The Seller shall promptly inform the Buyer via the email address specified in the order and shall return all monies, including delivery costs, received from the Buyer under the Contract within 14 days of notification of withdrawal from the Purchase Contract in the same manner or in the manner specified by the Buyer.

 

IX. Out-of-court dispute resolution

9.1. In the event that the consumer is not satisfied with the manner in which the Seller has handled his complaint or believes that the Seller has violated his rights, the Buyer has the right to contact the Seller with a request for redress. If the Seller responds negatively to the consumer's request under the previous sentence or does not respond to such a request within 30 days from the date of its sending to the consumer, the consumer has the right to file a proposal for the initiation of alternative dispute resolution.

The buyer has the right to choose which of the listed alternative dispute resolution entities to contact.

9.2. The Inspectorate of the Slovak Trade Inspection (Inšpektorát Slovenskej obchodnej inšpekcie), with its registered office in Trenčín, Hurbanova 59, 911 01 Trenčín, Supervision Department, tel. no. 032/640 01 09, fax no. 032/640 01 08, email: tn@soi.sk, web link for submitting complaints: https://www.soi.sk/sk/Podavanie-podnetov-staznosti-navrhov-a-ziadosti/Podajte-podnet.soi.

9.3. The European Consumer Centre you can find HERE.

3. The Seller is authorised to sell goods on the basis of a trade licence.
The trade control is carried out within the scope of its competence by the competent trade authority. 

 

X. Supplementary provisions

10.1. The consumer, within the meaning of Section 10, Paragraph 2 of Act No. 102/2014 Coll., as amended, is entitled to refuse to return the goods purchased on the basis of a contract concluded during or in connection with a sales event to the Seller until the Seller returns the price paid or the advance payment for the goods or service to the consumer.

A sales event is an event organized on the basis of an invitation, other invitation or information addressed to the consumer, the subject of which is mainly the sale of goods or the provision of services and during which or within 15 working days after the event, a contract with the consumer is concluded.

 

XI. Final provisions

11.1. The Seller reserves the right to change the General Terms and Conditions. The obligation to provide written notice of changes to the General Terms and Conditions is fulfilled by posting them on the Seller's website. In the event of a change to the General Terms and Conditions, the relationship between the Buyer and the Seller is governed by the General Terms and Conditions valid and effective at the time of conclusion of the Purchase and Sale Agreement, until its termination.

11.2.  All agreements between the Seller and the Buyer shall be governed by the laws of the Slovak Republic. If the relationship established by the Purchase Contract contains an international element, the parties agree that the relationship shall be governed by the law of the Slovak Republic. This is without prejudice to the rights of the consumer under generally binding legislation.

11.3. The Seller is not bound by any codes of conduct in relation to the Buyer within the meaning of Section 1826(1)(e) of the Civil Code.

11.4 Contractual relationships (as well as other legal relationships that may arise from the contractual relationship) with natural persons who, when concluding a purchase contract under these Terms and Conditions, are not acting within the scope of their business activity /consumers/ are subject, in addition to the general provisions of Act No. 40/1964 Coll. Civil Code, as amended, to special regulations, in particular Act No. 102/2014 Coll. on consumer protection in the sale of goods or provision of services based on a contract concluded at a distance or a contract concluded outside the Seller's business premises and Act No. 250/2007 Coll. on consumer protection.

11.5. These General Terms and Conditions form an integral part of the Complaints Procedure and the Principles and Instructions on the Protection of Personal Data of this Website. The documents - Complaints Procedure and the Principles and Instructions on the Protection of Personal Data of this Website are published on the domain of the Seller's Website.

• Terms & conditions
• Privacy policy
• Complaint Conditions

11.6. These General Terms and Conditions shall enter into force and effect upon their publication on the Seller's Website on 01.04.2025.